To get a refund on a TAP(Transportes Aéreos Portugueses) ticket, you will need to follow the airline’s refund policy. Here are the general steps you just need to follow:

• Check if your ticket is refundable:- If you purchased a non-refundable ticket, you may not be able to get a full refund. However, you may be eligible for a partial refund depending on the fare rules and conditions.
• Check the time limit:- There may be a time limit on when you can request a refund. This will depend on the fare rules and conditions of your ticket.
• Contact TAP customer service:- You can contact TAP customer service by phone or email to request a refund. You may need to provide your booking reference or ticket number.
• Provide necessary information:- TAP may ask for additional information, such as proof of purchase or a copy of your ticket.
  Wait for confirmation:- TAP will process your refund request and confirm the amount you will receive. The refund will be credited to the original form of payment used to purchase the ticket.

Please note that the refund process may take some time, and the exact timeframe will depend on TAP’s refund policy and processing times. If you have any further questions or concerns, it’s best to contact TAP customer service for assistance.