Q. How do I speak to a live person at Lufthansa?

How do I speak to a live person at Lufthansa?

Lufthansa is a well-known airline. They are famous for their customer satisfaction as they provide the best customer service to their customers. There are many ways to speak to someone at Lufthansa, following are some of them:

Ways to Contact Lufthansa Customer Service

By call:

Customers can directly dial the Lufthansa customer care and get help from them, follow the below steps to get through to Lufthansa customer service:

  • Go to the official website of Lufthansa and
  • Tap on the contact us option
  • You have to click on the call option to get the Lufthansa phone number.
  • Dial the given phone number. And follow the automated voice.
  • Press 1 for flight booking or cancellation.
  • Press 2 for baggage related issues.
  • Press 3 for changing or upgrading any flight or passenger.
  • Press 4 for check-in and check out information.
  • Press 5 for membership related queries or any general problem.
  • Press 6 to, listen to the options again.
    When you press the number according to your problem then soon you will be connected to the live person.

By chat

Lufthansa provides a live chat option to get quick assistance from the live person of your queries. Many customers found it difficult to contact over the phone as the calling process is a little bit lengthy. You have to open the website of the airlines and click on the help and contact button and choose the chat option from there. A Chabot name “Elisa” will see action to help customers 24/7.

By email and social support

Customers can also solve their problems by sending email and can also write on Twitter, Facebook, Instagram.


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