Q. How to Fix Salesforce password reset not working?
gabriel18

How to Fix Salesforce password reset not working?

How to Fix Salesforce password reset not working?

Resetting the user password in SalesForce requires checking all password policies that have been configured by the system administrator and can sometimes make users feel like they cannot reset their password in the SalesForce Lightning interface.

However, all they have to do to respect SalesForce password policies to be able to change or reset their password and log into SalesForce account, see below in detail how to change password.

If you are unable to change the password in SalesForce and you receive an error message like the following, it is most likely due to internal password policies set by the administrator: for example, it might prohibit you from changing the password twice the same day, or to reuse a previous password.

If the user forgets their Salesforce login credential, the user should be able to click Forgot your password on the login screen to receive a new password by email. In many cases, the administrator does not need to be involved at all. Once you click the forgotten link and enter the username, Salesforce will send an email associated with the username with a security question. The user must answer a previously defined security question before she can reset her password and log in. If the user has not defined.

How to change the password in SalesForce?
To change your password in SalesForce, start by opening the user settings that appears when you click your avatar in the main interface of SalesForce Lightning‌.

From there, use the search box to find the change my password menu, or navigate the tree by clicking my personal information and then the change my password entry.

Once there, enter the current password, the new password, and confirm the new password.

A security question will also need to be answered correctly.

On the right side of the password change screen, the password security policies will be displayed, for example, it might be necessary to enter eight characters, along with a letter and a number; These settings are set by your system administrator.

The security question that has been established during the user creation process may be in which city you were born, and it must be answered exactly in order to change the password.
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