Q. How Do I Get a Refund from Lufthansa?

How Do I Get a Refund from Lufthansa?

Lufthansa has assimilated an immensely customer-friendly refund policy. They allow their passengers to cancel their flight and apply for a refund. They have expanded their customer base and strengthened their existing customers with such flexible policies. If you want to get a refund from Lufthansa,then you must apply for it online or with the assistance of customer service. You must be familiar with their refund policy to get a refund hassle-free.

The refund policy of Lufthansa

The terms and conditions of the policies are accommodative. Follow the given instructions to learn about their refund policy:

  • You will be provided a full refund if you cancel your flight within 24 hours of reservation.

  • You will only get a refund on the refundable ticket.

  • You will not get a refund on a non-refundable or partially refundable ticket.

  • You will get a refund within 07 days if you have made the payment from a credit card.

  • If you have used other payment sources, it will take around 20 days.

  • You will get a refund in the original form of payment that you used during the booking.

Online process of getting a refund

It is convenient to get a refund online. They also provide the option to take help from customer service. Follow the given steps to get a refund online:

  • Log in to the website of Lufthansa.

  • Select “Manage Booking.”

  • Fill in the necessary details and proceed.

  • Select “Edit Flight.”

  • Select “Cancel and Refund.”

  • Cancel your flight and fill out the refund form and submit them.

They provide you the option to get a refund online or with the help of customer service. If you use Lufthansa customer service phone number, then the theory will adequately guide you. You must choose the process according to your needs and comfort.






Jul, 2022

1 Answer
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