Q. How do I get a refund from Vueling?
How do I get a refund from Vueling?
How do I get a refund from Vueling?
Vueling airlines understand that sometimes for valid reasons, a passenger has to cancel a confirmed booking. Therefore, Vueling gives a precise cancellation and refund policy if the ticket is cancelled under some emergency. For receiving a refund the criteria fixed by the Vueling has to be fulfilled. To know the policies and procedure of refund please read further.
Vueling refund policy:
- After cancellation, you can get the refund of the ticket amount in the form of flight credits.
- If you have purchased a flex pack and the ticket is cancelled up to 48 hours from the flight’s scheduled departure, the amount will be refunded in the flight credit form for future use.
- No refund will be made for passengers coming under ‘no show category’
- Refund will be made only on the unused segment of the ticket
- All cancellation must be done before the start of journey in case of multiple tickets.
- All refunds will be made in the form of flight credit for future use and the intimation will be given on the email that was used for ticket booking.
- The flight credits given as refund must be used before the expiration date.
Ways to process the refund:**
On a refund request form: after the cancellation of tickets, the process of refund begins. There is a Vueling refund request form on the official website for passengers to fill out and submit. Its a most convenient way to claim the refund and get information on the refund status.To get to the online form:
- Reach veuling.com
- Click on travel tab on the homepage
- Select manage your booking from the drop-down list
- Enter your email, booking code
- The booking details will appear on screen
- Cancel the tickets
- After cancellation, a refund request form option appears
- Fill out the form with important details
- Submit the form.
Request refund on phone: Vueling suggests the passenger who has cancelled the tickets to contact the customer service for knowing about the refund status. You can call and get updated on your refund amount. To call, try the steps given below:
- Dial the customer service number of Vueling
- Follow the IVR and
- Press the mentioned key for refund information
- Or, press the mentioned key for talking to a Vueling person and know your refund status.
- The customer service after taking the details will immediately update you.
Online refund form: Vueling for passenger’s convenience has given a refund request form on the customer service page where you can enter the email and booking code and submit the request.
Therefore you can use Vueling refund contact number or the online form for refund request and update.
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