Why is Delta not answering calls?

If, after booking a flight to your destination via Delta airlines, you wish to reschedule your ticket and you want to get assistance from Delta live representative, but you are unable to get your call attended, and you are searching “Why is Delta not answering calls?” Then the possible reasons and the solutions are provided in the following section.

Reasons why Delta is not answering calls:

Following are some of the reasons why Delta customer care services are often found busy:

• Due to constant queries regarding flight booking, reservations, and cancellations: Many passengers are unaware of the group booking or flight reservation using miles; hence they try to reach the airline by phone to get the relevant information.
• Customers keep on calling customer services for issues related to refunds: One situation that requires airline service agent guidance is under flight cancellations and flight delays. Under those situations, customers wish to claim a refund and often call Delta, due to which phone lines become busy.
• Due to insufficient customer service staff, sometimes calls get unattended: Due to a pandemic situation, Delta has reported a decrease in customer service staff which results in your calls not being answered.
• To get information about flight departing time and terminal: Due to pandemic situations, many flight routes have changed or altered; hence customers constantly keep calling the services to get the details of their reservation

What can be done if your calls are not attended to by Delta?

Customers must try the following alternatives if your call does not get connected:

• Try using virtual-assistance.
• Try to call Delta early in the morning to skip hold time.
• Use social media platforms to get the solution to your issue instantl
  After going through the information provided in the above section your question, “Why is Delta not answering calls?” must have been resolved. You must use the alternates provided above to contact the representative to resolve your issues.
  Source: Why is Delta not answering Calls