Air France is one of the well-known airlines in France that provides passengers with the best help and assistance from the time of reservation. Even if the passengers want to proceed to make any change or cancellation in their flight ticket or want to submit a complaint, they can ask the customer service representative to proceed. To get any special or medical assistance, contact the Air France customer service phone number and get reliable help and assistance. The steps and processes required to connect with the agent are mentioned here.

Multiple ways to approach Air France

The multiple ways to approach customer service agents at Air France are mentioned here for you.

Communicate via Phone Call

The airline’s customer service team has prescribed multiple ways to connect with them. These steps must be followed to get the hold of a representative as follows:

Dial the customer service number 1 (800) 237-2747, and you’ll face an IVR process once you get connected.

Press 1 to choose the preferred language of communication.

Press 2 to proceed with the reservation of your flight ticket.

Press 3 to make the necessary changes to your reservation.

Press 4 to proceed with the cancellation of your flight ticket.

Press 5 to request a refund of your flight ticket.

There will be a short hold as soon as the IVR process is complete, and the customer service agent will connect with you after that.

Communicate via Live Chat

People opt for the live chat method as the next best alternative to connect with the customer service agent when they cannot connect with the executive over a call. The steps to connect with them over chat are as follows.

Jump onto the airline’s official website, after which you need to look for the ‘Cotnsct us’ option at the end of the homepage.

Once you get onto the contact page, you are required to look for the chat icon at the bottom end of the page.

Follow the auto-generated chat process n the chat cloud on your screen.

Then there will be a short hold, after which the airline’s customer service representative will connect with you.

Once the chat process is complete, you may also get asked to submit feedback about your experience with the airline.

Communicate via the Contact Form

People also have the option to request a callback by filling out the contact form. This method is helpful when the passengers need help connecting with the customer service representative over call and they need help explaining their query to the airline in detail.

The travelers will find the contact form on the official page of the airline.

Once they click on the contact form, they must submit their details, including their phone number and email.

The flight ticket details are also required to be submitted.

They need to submit a brief description of the issue they have been facing with the airlines before they finally submit the contact form.

It will take up to 24 hours for the airline to give you a callback on your given number.

Final Words

These are the given ways through which you can get your complain registered with the airline. For more ways to find out how Do I Complain to Air France? Feel free to visit official airline’s website.